Engage your consumers where they already are

LivePerson Automotive powers connections for consumers to communicate with some of the world’s most innovative dealerships when and where they want. 

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Your dealership’s website or mobile app

Expand the functionality of your dealer’s website or mobile app with rich messaging capabilities. Help consumers get answers to questions when they're browsing your inventory or services before they make a purchase - all without requiring them to pick up the phone and wait on hold. Dealerships using chat and messaging on their websites are seeing 3x the number of conversions.

SMS

Most people choose texting over calling in their personal lives which presents a tremendous opportunity for dealerships. Offer consumers the convenience of texting with your dealership to schedule appointments, receive vehicle pickup notifications, submit mobile payments, and enable faster work approvals. They’ll be able to start an SMS conversation from your mobile website, AdWords ads, and Google My Business listing.

Facebook Messenger + Marketplace

Capitalize on your social presence and turn followers into buyers. With Facebook Messenger, you can immediately monetize social interactions directly in a Messenger conversation instead of driving them to your website or to a phone call. And with Facebook Marketplace, you can sell more vehicles and get more leads by offering immediate answers right within Facebook Messenger. 

WhatsApp Business

WhatsApp Business allows your dealership to share photos, vehicle history reports, trade valuations and even credit applications with shoppers. And with 2-way translating, a native language translation tool built into the LivePerson Automotive platform, you can expand your audience without being fluent! It’s never been easier for non-English speakers to buy a car and get reliable, trustworthy service. Learn more ›

Apple Business Chat

Apple Business Chat enables millions of consumers to start a conversation with your dealership directly from Safari, Siri, Search, and Maps. And with rich messaging capabilities, your brand can showcase products, process transactions and more directly in Apple’s Messages app. Learn more ›

Google RCS Business Messaging

Tap into an upgraded SMS experience that includes branding, rich media, interactivity and analytics. With Google RCS, businesses can bring branded, interactive mobile experiences to the native messaging app on billions of Android devices.

Line

The most popular messaging application in Japan, Thailand, and Taiwan is available on a multitude of mobile and desktop devices. Line’s social network-like ‘Timeline’ and other sticky features make this a great place to stay in front of your consumers in Asia-Pacific markets.