Rich messaging capabilities allow dealerships to share photos, vehicle history reports, trade valuations and even credit applications with shoppers.
WhatsApp is the go-to messaging application in the Latino community, and we knew we needed a strong WhatsApp Business service provider to help use engage with our consumers in the communications channels they were already using." Read the release >
Tricolor Auto Group
Chief Product and Strategy Officer
Expand your reach using WhatsApp and 2-way translating — a native language translation tool built into the LivePerson Automotive platform. Every message sent between you and your consumers can be translated in real-time into Spanish, French, Portuguese, German and a multitude of other languages. It’s never been easier for non-English speakers to buy a car and get reliable, trustworthy service — both of which historically, have been complex and confusing experiences.
LivePerson Automotive has trained and developed a team of automotive texting experts in the US that can engage, nurture and monetize consumer conversations on behalf of your dealership on WhatsApp and all your other messaging channels. These Live Advisors can run your messaging operation from soup to nuts, work and skill with your our own experts, or simply cover nights and weekends to ensure you’re always on and never miss an opportunity. When Live Advisors support dealership chat, text and messaging operations, conversion rates increase by nearly 40%.