Car shoppers have a lot of questions — and dealerships need to be available to answer all of them, quickly and concisely. Give consumers quick fingertip access to your team to guide them through the buying process with messaging.
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Chat requests for vehicle inventory
Users prefer to complete forms in chat
Scheduled test drives led to purchase
Car buyers already prefer messaging over calling in their personal lives, and dealerships are racing to catch up in order to acquire customers. LivePerson Automotive powers the world’s most innovative dealerships to connect with consumers around the clock on a variety of digital messaging channels including SMS, Facebook Messenger, Apple Business Chat, Google RCS and WhatsApp along with web chat on your website and other 3rd party sites. Learn more >
Consumers already browse your listings on 3rd party websites, now they can get answers to their questions in real-time without picking up the phone or filling out a form. LivePerson Automotive is the exclusive provider of web chat for AutoTrader, Kelley Blue Book, Car Soup, KSL.com, RV trader, and Cycle Trader among others. In the age of digital transformation, giving consumers quick fingertip access to your experts is the roadmap to more sales, deeper relationships, and higher CSI.
Messaging allows you to connect with shoppers at every step of the their purchasing journey - share inventory, features, rich media, financial forms and more. See how Andean Chevrolet used this strategy to drive a 25% increase in leads.