Turn interactions into transactions with Conversational Car Buying™

Car shoppers have a lot of questions — and dealerships need to be available to answer all of them, quickly and concisely. Give consumers quick fingertip access to your team to guide them through the buying process with messaging.

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Top five ways dealerships use messaging for sales

01

Share vehicle inventory 

02

Send trade-in estimates

03

Deliver vehicle history reports 

04

Provide financial forms

05

Schedule test drives

The results have been incredible

40%

Chat requests for vehicle inventory

2x

Users prefer to complete forms in chat

65%

Scheduled test drives led to purchase

Engage your consumers where they already are

Car buyers already prefer messaging over calling in their personal lives, and dealerships are racing to catch up in order to acquire customers. LivePerson Automotive powers the world’s most innovative dealerships to connect with consumers around the clock on a variety of digital messaging channels including SMS, Facebook Messenger, Apple Business Chat, Google RCS and WhatsApp along with web chat on your website and other 3rd party sites. Learn more >

Connect with consumers on the world’s most popular automotive sites

Consumers already browse your listings on 3rd party websites, now they can get answers to their questions in real-time without picking up the phone or filling out a form. LivePerson Automotive is the exclusive provider of web chat for AutoTrader, Kelley Blue Book, Car Soup, KSL.com, RV trader, and Cycle Trader among others. In the age of digital transformation, giving consumers quick fingertip access to your experts is the roadmap to more sales, deeper relationships, and higher CSI.

Drive more leads with messaging

Messaging allows you to connect with shoppers at every step of the their purchasing journey - share inventory, features, rich media, financial forms and more. See how Andean Chevrolet used this strategy to drive a 25% increase in leads.