The days of playing phone tag are over. Handle multiple conversations at once, improve RO processing efficiency, deliver higher quality experiences and increase customer loyalty with LivePerson Automotive’s service messaging platform.
Peak in show rates
Increase in job approvals
Decrease in phone calls
Since partnering with LivePerson Automotive through FCA we’ve seen fantastic results. LivePerson Automotive Service Texting product has allowed us to get approvals for our RO’s faster, it’s helped increased our CSI scores, and overall made our service department run more efficiently. I would recommend to any other FCA dealer that they take advantage of this partnership.”
General Manager, Ganley Chrysler, Dodge,
Jeep, Ram of Aurora
Running a well-oiled servicing operation is challenging, and every minute wasted by inefficient systems is a potential dollar lost. See how Angela Krause Family Ford processes 3X the repair orders of the average dealership.