The world’s leading conversational command center for your service department

The days of playing phone tag are over. Handle multiple conversations at once, improve RO processing efficiency, deliver higher quality experiences and increase customer loyalty with LivePerson Automotive’s service messaging platform. 

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Top five ways dealerships use messaging for servicing


Send photos and videos to enable faster work approval 


Send vehicle pickup notifications 


Automate appointment and maintenance reminders 


Initiate real-time mobile payments 


Extend promotional offers for vehicle appraisal and beyond 

The results have been incredible


Peak in show rates


Increase in job approvals


Decrease in phone calls

Since partnering with LivePerson Automotive through FCA we’ve seen fantastic results. LivePerson Automotive Service Texting product has allowed us to get approvals for our RO’s faster, it’s helped increased our CSI scores, and overall made our service department run more efficiently. I would recommend to any other FCA dealer that they take advantage of this partnership.” 

BJ Holmes

General Manager, Ganley Chrysler, Dodge,
Jeep, Ram of Aurora

Ganley of Aurora

Automate service requests with messaging and grow your revenue

Running a well-oiled servicing operation is challenging, and every minute wasted by inefficient systems is a potential dollar lost. See how Angela Krause Family Ford processes 3X the repair orders of the average dealership.